Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Beach photoSunscape Cancun All-Inclusive Resort & Spa By Hyatt Interior photoSunscape Cancun All-Inclusive Resort & Spa By Hyatt People photo
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From235US$ /night
Check-in
07May2026Select date
Check-out
08May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
-
Close to Chac Mool Beach
Great
8.5
8.8
/10
4.4
3.8
/5

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt is a family-friendly beachfront resort featuring an extensive array of amenities, including a water park, daily entertainment, and multiple dining options. The 4-star hotel offers luxurious suites with private balconies, many with ocean views, alongside state-of-the-art fitness and spa facilities.

Rooms & Amenities

The hotel offers well-appointed suites featuring amenities such as a large flat-screen TV, air conditioning, stocked minibars, and private balconies. Select suites provide breathtaking oceanfront views or easy access to beach cabanas.

Dining Options

Dining options include seven restaurants that offer a variety of cuisines, from traditional Mexican to rustic Italian. Guests can enjoy al fresco dining at the beach bar or the café, with 24-hour in-room dining available.

Leisure & Services

Leisure facilities at Sunscape Cancun include two swimming pools, an outdoor jacuzzi, and a state-of-the-art fitness center. The Aura Spa provides a range of treatments and wellness services, while activities include snorkeling, beach games, and live entertainment.

Location & Transportation

Located in the popular Hotel Zone, the resort is 2 km from La Isla Shopping Village and 0.5 km from Parque Ventura Cancun. Cancun International Airport is approximately a 30-minute drive away; airport transfer services can be arranged through third-party vendors.

Must-do experiences

  • Savor fish tacos at El Fish Fritanga near the beach for a local treat.
  • Visit the Museo Maya de Cancun for a dive into Mayan history.
  • Explore the vibrant Mercado 28 for handmade crafts and souvenirs.
  • Take a day trip to Isla Mujeres for stunning beaches and snorkeling.
  • Don't miss the sunset at El Parque de las Palapas for local vibes.
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Select your room type

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard 1 King Bed
2 persons
390 sq. feet 
1 King-size bed
Shower
Air conditioning
Junior Suite 1 King Bed Ocean View
2 persons
390 sq. feet 
1 King-size bed
Ocean view
Shower
Balcony
Junior Suite 1 King Bed
2 persons
390 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Junior Suite 2 Double Beds Ocean View
2 persons
390 sq. feet 
2 Double beds
Ocean view
Shower
Balcony
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Facilities

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Sunscape Cancun All-Inclusive Resort & Spa offers an enticing array of dining options that promise to delight the senses. From vibrant Mexican flavors to comforting international dishes, each venue celebrates culinary diversity in inviting settings, many with stunning ocean views.
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo

Ventanas

International
Ambiance
Modern
Key Offerings
A diverse menu featuring international and Caribbean flavors, perfect for leisurely breakfasts or light lunches.
Reservation
no
Open daily from 07:00 - 11:00 and 12:00 - 17:00.

Viaggio

Italian
Ambiance
Cozy and inviting
Key Offerings
Authentic Italian dishes crafted with passion, ideal for a romantic evening or family gathering.
Reservation
no
Hours vary.

Casa de Rosa

Mexican
Ambiance
Casual and vibrant
Key Offerings
Traditional Mexican fare with a festive atmosphere, making it perfect for enjoying local specialties.
Reservation
no
Hours vary.

At Sunset

American, European
Ambiance
Family-friendly
Key Offerings
A well-loved family dining spot boasting a blend of American and European favorites.
Reservation
no
Open Monday to Sunday from 12:00 - 17:00 and 18:00 - 23:00.

Azul

Asian
Ambiance
Family-friendly
Key Offerings
An array of Asian culinary delights with a family-friendly approach, ideal for casual dining.
Reservation
no
Open for breakfast from 08:00 - 12:00 and dinner from 17:30 - 22:30.

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Location

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Map view
Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1700 ft
Chetumal Km 36. 5
Water Park at The Grand
1400 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Pelicanos
800 ft
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
1200 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
1600 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
1200 ft
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
1600 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Come'n Eat
1400 ft
Blvd Kukulcan km 12.5
La Pizza
1400 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Yamil Lu'um Archeological Site
Yamil Lu'um Archeological Site
15 minutes' walk
Ancient ruins showcasing Mayan heritage, perfect for history enthusiasts, with a stunning ocean backdrop.
Museo de Arte Popular Mexicano
Museo de Arte Popular Mexicano
6 minutes' walk
Art museum highlighting vibrant Mexican folk art, ideal for those interested in cultural heritage.
Coco Bongo
Coco Bongo
20 minutes' walk
Iconic nightlife venue known for energetic shows featuring music, comedy, and spectacular performances.
Interactive Aquarium
Interactive Aquarium
19 minutes' walk
Family-friendly aquarium with interactive exhibits and marine life displays, great for all ages.
Water Sports at Playa Chac-Mool
9 minutes' walk
Ideal for thrill-seekers, offering various water activities, including jet skiing and parasailing.
Relaxation at The Grand Water Park
5 minutes' walk
Perfect for a day of relaxation and fun, featuring pools, slides, and a children's play area.
Pelicanos
Pelicanos
3 minutes' walk
Casual beachfront dining featuring fresh seafood and a laid-back vibe, known for its tacos and ceviche.
Bubba Gump
Bubba Gump
5 minutes' walk
Casual dining inspired by the movie 'Forrest Gump', famous for shrimp dishes and a fun atmosphere.
The City Nightclub
The City Nightclub
20 minutes' walk
Vibrant nightclub hosting world-class DJs and themed parties, ideal for nightlife enthusiasts.
Palazzo
Palazzo
20 minutes' walk
Upscale venue known for its luxurious atmosphere and exciting live performances, suitable for special nights out.
Getting around
City Centre
Cancun16 min  ·  6.4 mi
Airports
Cancun (CUN)33 min  ·  13.5 mi
Isla Mujeres (ISJ)42 min  ·  17.3 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
Property is also known as
wyndham hotel cancun
wyndham cancun mexico
wydham alltra cancun
wyndham mexico cancun
wyndham alltra cancun

Reviews and Ratings

Feedback about Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Sunscape Cancun All-Inclusive Resort & Spa is praised for its beautiful, well-maintained beach, a highlight for many guests. The food receives positive mentions, particularly at restaurants like At Sunset, Casa de Rosa, and Ventanas, with special appreciation for breakfast omelettes, although some found the food selection repetitive. The entertainment, including Broadway shows in the ballroom, is generally well-received. While most appreciate the convenience, a few guests experienced issues with room cleanliness.
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Review score
Based on 5328 verified reviews
8.9/10
Great
87%
Recommend
Paid Wi-Fi
9.4/10
Location
9.2/10
Value for money
8.1/10
Facilities
8.4/10
Pros
Food options
Spacious room
Spa deals
Resort staff
Cons
Outdated property
Dirty pool
Seaweed on beach
Guest reviews
based on 5328 reviews
8.9/10
based on 13384 reviews
4.5/5
based on 1967 reviews
8.5/10
J. from United States
Family with children
Junior Suite 2 Double Beds
5 nights in November 2025
|
Reviewed:December 26, 2025
7/10
clean hotelbeautiful sightssafe atmosphereaverage foodlimited optionspushy salespeople
the hotel was very clean. it had beautiful sights all around. the pools and beach were kept very clean as well. i felt safe the entire time
the food was below average. there were very few options for kids. i also did not like the playa collection staff. the hotel check-in should have been more transparent about those sales people
0 Helpful
charles from united kingdom
Family with children
standard 1 king bed
4 nights in November 2025
|
Reviewed:December 19, 2025
9/10

amazing staff and delicious food!

attentive frankiegreat eduardopool server
the service i experienced was very nice. several people. frankie at the pool was very attentive, and eduardo, also at the pool, was great!!! ramero, a pool server, also stood out. thanks to everyone.
0 Helpful
ellen from united states
Family with children
junior suite 1 king bed
4 nights in August 2025
|
Reviewed:October 26, 2025
6/10

mixed feelings about the resort

room flooding
Our room flooded after heavy rain. All our belongings got soaked. we had to wait hours for a new room and the hotel didn't offer much help. A ceiling piece even fell at dinner.
0 Helpful
FAQs
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What popular attractions are closest to Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Guests of Sunscape Cancun All-Inclusive Resort & Spa By Hyatt can visit Museo de Arte Popular Mexicano (6 minutes' walk from the accommodation), or Chac Mool Beach placed 9 minutes' walk away.
Which airport is the closest to the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The closest airport to the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt is Cancun airport (25 km) and it is reachable with a 25-minute drive.
Is there a parking at the 4-star Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Yes, the 4-star Sunscape Cancun All-Inclusive Resort & Spa By Hyatt features parking on site.
How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The price for a room in Sunscape Cancun All-Inclusive Resort & Spa By Hyatt starts at $546.
What payment methods are available in the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
At the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, you can pay using Visa and American Express.
What room types are available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Standard King Room, Quadruple Room, and Family Junior Suite are among the room types available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt.
Does the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offer facilities for guests with children?
Yes, the guests of the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt can take advantage of a baby bathtub and baby chairs.
Are there any cleaning services provided at the Cancun resort?
Yes, the Cancun resort provides dry cleaning and housekeeping.
What spa facilities does the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offer?
At the Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, guests can enjoy a back massage and a facial massage as well as visit a wellness centre offering manicure, facials, and spa service.
Is there a swimming pool in Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Yes, Sunscape Cancun All-Inclusive Resort & Spa By Hyatt features an outdoor swimming pool.

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Rooms and Guests2 Guests, 1 Room